Netflights has a 30-day return policy for most items. Please refer to their website for specific details on their return policy and instructions on how to initiate a return.
How can I contact Netflights for general enquiries?
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For general enquiries, including seating and meal requests, baggage & terminal information, and cancellation & amendment queries, please email [email protected]. Their customer service team will respond to your email within 24 hours.
How can I earn loyalty points with Netflights ?
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Currently, Netflights does not offer a loyalty scheme to customers. However, we strive to offer the best possible prices on all their products to all their customers.
What is the process for canceling my travel insurance?
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To cancel your insurance policy, please reach out to their cancellations team at 01772 386366, and they will assist you with the process.
Are there student discounts available?
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Netflights currently does not provide specific discounts for students. However, you can discover excellent flight deals by comparing prices from various airlines and travel dates.
How long does it take to receive a refund from Netflights ?
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Once a refund has been processed by Netflights , it can take up to 5 working days to show as a credit to your account. Please be patient as the processing time may vary depending on your financial institution.
Will I incur charges for using a credit card?
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There are no additional fees associated with payments made by credit or debit card.