Can I choose the delivery method myself in Watches of Switzerland?
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Watches of Switzerland's standard delivery service is free delivery, usually you will receive the order within 1-3 working days. The company delivers goods between 8 am and 6 pm from Monday to Sunday. The courier service is free and can usually be delivered the next day.
What is the return policy?
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Watches of Switzerland offers a 30-day return policy for all items purchased from the online store. Customers can initiate a return by contacting customer service and receiving a return authorization. Once the return is approved, customers can send back the item for a refund or exchange.
What is the Watches of Switzerland's warranty policy ?
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Every watch sold online by the company has a warranty period of at least two years. The specific warranty period varies from watch to manufacturer. Watches of Switzerland provides you with the product warranty period. If your watch is damaged, you can also go to the company's showroom for comprehensive repair services.
How can I track my order?
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Customers can track their order by using the link provided in the email confirmation or by downloading the courier's app. This allows for real-time updates on the status and location of the package, ensuring peace of mind for the customer.
Can I customize in Watches of Switzerland?
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Watches of Switzerland provides customized services. To customize, you need to pay at least 50% of the estimated price in advance, this amount is non-refundable. In addition, the company will provide you with an estimated custom time and price, but the cost and schedule of design or repair work will vary according to parts, etc.
Can I pay in installments in Watches of Switzerland?
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If your shopping in Watches of Switzerland is eligible, the option of PayPal installment payment with 0% interest will be displayed, and you will be able to allocate the purchase cost to multiple monthly payments. For every purchase of £99 or more, you will automatically get 0% interest within 4 months. Your credit limit is linked to your PayPal account.
What are the delivery options?
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Watches of Switzerland offers free express delivery 7 days a week, including Sunday. This ensures that customers receive their orders quickly and conveniently. With this delivery option, customers can expect their orders to arrive within a short timeframe, allowing for a seamless shopping experience.