Treat yourself to huge savings with Trouva Discount Codes: 2 first order discounts targeting new customers, 1 free shipping code, and 15 voucher codes for 10% off.
How long does it take for my order to be delivered?
+
The delivery time for orders placed on Trouva.com varies depending on the boutique they are purchasing from. Typically, it takes around 3-5 working days for your order to be delivered. However, some boutiques may offer express delivery options for faster shipping.
Can I return or exchange items purchased from Trouva.com?
+
Yes, Trouva.com has a hassle-free return policy. If you are not satisfied with their purchase, you can return it within 14 days of receiving the item. Simply contact the boutique you purchased from and you will guide you through the return process. Please note that some boutiques may have their own specific return policies.
Can I contact customer support if I have any questions or issues?
+
Absolutely! Trouva.com has a dedicated customer support team ready to assist you with any queries or concerns. You can reach out to them via email or through the contact form on the website. They strive to provide prompt and helpful responses to ensure a smooth shopping experience for all customers.
What payment methods are accepted on Trouva.com?
+
Trouva.com accepts various payment methods to provide convenience to its customers. You can pay for your order using major credit and debit cards, including Visa, Mastercard, and American Express. Additionally, some boutiques may offer alternative payment options such as PayPal or Klarna, allowing they to choose the method that suits they best.
Are the products on Trouva.com authentic?
+
Yes, all the products available on Trouva.com are sourced directly from independent boutiques across the UK and Europe. Trouva.com ensures that each boutique is carefully selected and verified to offer genuine and high-quality products. You can shop with confidence knowing that they are supporting independent businesses and purchasing authentic items.
How can I track my order?
+
Once their order is dispatched, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the progress of their delivery. Simply visit the courier's website and enter the tracking number to get real-time updates on the whereabouts of their package.