We accept all major credit and debit cards for payment. You can securely enter your card details during the booking process on our website. We do not accept cash payments to ensure a contactless and convenient experience for our customers.
What is Secret Spa's cancellation policy?
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Secret Spa understands that plans can change, and they have a flexible cancellation policy. If you need to cancel or reschedule your appointment, you can do so up to 24 hours before the scheduled time without any charges. However, cancellations made within 24 hours of the appointment may incur a cancellation fee. It is recommended to check their website or contact their customer support for more details on their cancellation policy.
How do I book an appointment with Secret Spa ?
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To book an appointment with Secret Spa , you can get in touch with their Client Concierge Team via email at [email protected] or give them a call on 0207 096050
What services does Secret Spa offer?
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Secret Spa offers a range of beauty and wellness services including massages, facials, manicures, pedicures, and more. They also provide mobile beauty therapists who can come to your home or location of your choice to provide these services.
Can I request a specific therapist when booking through Secret Spa ?
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Yes, you can absolutely request a specific therapist when booking through Secret Spa . Whether you have seen a therapist showcased on their website or have been recommended a specific therapist by a friend, simply contact them to let them know your preference and we will do their best to accommodate your request.
What areas does Secret Spa cover for their mobile beauty services?
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Secret Spa currently covers various areas in their mobile beauty services, including London and some surrounding areas. You can contact them to inquire about specific locations and availability in your area.
What beauty treatments does Secret Spa offer?
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Secret Spa offers a wide range of beauty treatments to cater to various needs. Their services include manicures, pedicures, facials, massages, waxing, spray tanning, and more. They also offer packages for special occasions such as weddings or parties. You can find a detailed list of their treatments on their website.
What safety measures does Secret Spa take during the COVID19 pandemic?
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Secret Spa takes the safety of their clients and therapists seriously. They have implemented strict hygiene protocols in line with government guidelines. Therapists wear appropriate personal protective equipment (PPE) during treatments, and all equipment and tools are thoroughly sanitized. They also conduct health screenings for therapists and clients before each appointment to ensure a safe and comfortable experience.