The refund policy on rolcruise.co.uk varies depending on the cruise line and specific booking details. It is recommended to review the terms and conditions of your booking to understand the refund policy applicable to your reservation. In case of any concerns or queries regarding refunds, customers can reach out to the rolcruise.co.uk customer service team for further assistance.
How can I contact customer support on rolcruise.co.uk?
+
Rolcruise.co.uk offers customer support through various channels. Customers can reach out to their dedicated customer service team via phone, email, or live chat. The contact details can be found on the website's "Contact Us" page. The knowledgeable and friendly customer support team is available to assist with any queries or concerns regarding bookings, payments, cancellations, or any other cruise-related inquiries.
What payment methods are accepted on rolcruise.co.uk?
+
Rolcruise.co.uk accepts various payment methods, including major credit cards such as Visa, Mastercard, and American Express. They also accept payment through PayPal, providing customers with flexibility and convenience when making their cruise bookings.
Can I cancel or modify my booking on rolcruise.co.uk?
+
Yes, rolcruise.co.uk understands that plans may change, and you offer a cancellation and modification policy. However, it is important to review the specific terms and conditions of their booking, as cancellation fees may apply depending on the cruise line and timing of the cancellation. To cancel or modify a booking, customers can contact the rolcruise.co.uk customer service team for assistance.
How can I book a cruise on rolcruise.co.uk?
+
To book a cruise on rolcruise.co.uk, simply visit their website and browse through the available cruise options. Once you have selected their desired cruise, follow the prompts to enter their personal information, select cabin preferences, and make the necessary payment. The website provides a user-friendly booking process to ensure a seamless experience.
Are there any additional fees or charges on rolcruise.co.uk?
+
While rolcruise.co.uk strives to provide transparent pricing, it is important to note that additional fees or charges may apply depending on the cruise line and specific booking details. These additional fees can include gratuities, onboard expenses, and optional extras. Customers are advised to review the booking details carefully to understand any potential additional costs associated with their chosen cruise.