Treat yourself to huge savings with FFX Vouchers: 1 first order discount targeting new customers, 1 free shipping code, and 16 voucher codes for 10% off.
Yes, they offer free delivery on orders over £25 to most UK addresses. Orders under £25 incur a delivery charge of £4.49. Additional surcharges may apply for certain postcodes.
What is their returns policy for faulty items?
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If you believe an item is faulty, you can return it within 30 days of receipt. They'll arrange for the item to be collected and inspected. If a fault is confirmed, they will either replace the item or provide a full refund, including any carriage costs incurred.
How can I contact customer service?
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You can reach their customer service team by phone at 01303 852692 during Mon-Fri 7:30-17:30, via text at 07312 277 226, or through live chat during Mon-Fri 7:30-17:30 and Sat 8:00-16:30.
What payment methods does FFX accept?
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FFX accepts a variety of payment methods, including major credit and debit cards, PayPal, and financing options. At the checkout, customers can select their preferred payment method and complete their purchase securely.
How does the Treat a Friend offer work?
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Treat a friend to 10% off their purchase, and when they make a purchase, you'll receive 10% off your next order when you spend over £100.
Is there a discount available for Blue Light Card or NHS members?
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Unfortunately, they do not offer discounts for Blue Light Card or NHS members at this time. Please check their website for any updates or future offers.
How can I track my order from FFX?
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Customers can easily track their orders by logging into their FFX account and clicking on the "Order History" section. From there, they can view the status of their order and any tracking information available.
Do they offer any discounts for first orders?
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Currently, they do not have any discounts for first orders. Keep an eye on their website for any future promotions.