Currently, they do not offer a specific discount for NHS workers. However, they stand by their promise to provide high-quality roses and exceptional customer service to all their customers.
Does it possible to get free shipping at David Austin?
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The <a target="_blank" rel="nofollow noopener" href="https://www.davidaustinroses.co.uk/pages/delivery" ><strong>free shipping</strong></a> offer at David Austin does not apply to orders containing soil. Customers should be aware that while free shipping is available for most items, orders with soil will incur standard shipping charges.
What is their returns policy?
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You have the right to return any product within 14 days of receiving the last item of your order. Please refer to their Returns policy for instructions on how to initiate a return and for any applicable conditions.
Is there a warranty on their roses?
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Yes, they offer a 5-year guarantee on their roses. If you encounter any issues within this period, such as failure to grow or damage, they will replace the rose free of charge. Their goal is to ensure that you are completely satisfied with your David Austin roses.
How can I contact David Austin for assistance?
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If you encounter any issues or have questions about your order, their friendly and helpful team is here to assist you. You can call them at 01902 376300 or email them at [email protected]. They'll work diligently to resolve the issue as quickly as possible.
Are David Austin discounts applicable to all brands and products they offer?
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David Austin discounts may not be applicable to all brands and products they offer. Customers should check the terms and conditions of each discount to see which products are eligible.
When is the peak season for promotions and sales?
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The peak season for promotions and sales at David Austin Roses may vary depending on the time of year and the specific products they are promoting. Customers can check their website or sign up for the newsletter to stay informed about the latest deals.