Can I use my CitizenCard as a valid form of identification?
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Yes, CitizenCard is widely accepted as a valid form of identification in various establishments, including bars, clubs, and shops. It is recognized by the Home Office and the National Police Chiefs' Council, making it a reliable proof of age and identity for individuals who do not possess a driving license or passport.
How long does shipping take for CitizenCard orders?
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Shipping times for CitizenCard orders vary depending on the customer's location and the shipping method selected at checkout. Standard shipping typically takes 3-5 business days, while expedited shipping can arrive within 1-2 business days. Customers can track their orders using the provided tracking number.
What is the return policy for CitizenCard ?
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CitizenCard offers a 30-day return policy for most items purchased on their online store. The item must be in its original condition and packaging to be eligible for a return. Customers can initiate a return by contacting customer service and receiving a return authorization number.
How can I contact CitizenCard customer service?
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Customers can contact CitizenCard customer service by emailing [email protected] or calling the customer service hotline at 020 7978 105
What documents are required for a CitizenCard application?
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To apply for a CitizenCard, consumers need to provide proof of their identity and age. Acceptable documents include a valid passport, driving license, or national identity card. Additionally, they may need to provide proof of address, such as a utility bill or bank statement, to verify their residential details.
What should I do if my CitizenCard is lost or stolen?
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In case of a lost or stolen CitizenCard, consumers should report it immediately to CitizenCard's customer service. They will guide individuals through the process of getting a replacement card. It is important to note that there may be a fee associated with replacing a lost or stolen card, and consumers should take necessary precautions to safeguard their CitizenCard.